This is what makes VMware a great company other than the products

Posted by on December 21, 2013 in VMware | 2 comments

This week was a pretty crazy week, it’s nearing end of the 4th quarter and year so as a partner it gets no busier. Also this week I published a post that drew a larger amount of interest inside of VMware and I’m sure I ruffled more than a few feathers.

On a positive note is that I was reminded why I am such a strong believer in VMware products and their people. Lets face it while I feel my write up was well written and neutral, the folks at VMware could have taken a different stance then they did. The teams could have tried to get me to change or take down my blog post, they could have tried to call my employer and demand that they do something.

None of those things happened, well there were a few phone calls made to my work. But nothing that was negative and only wanted to talk and get details. Out of all this, I was invited to have a meeting with the director of product management at VMware for EUC products. He put out the invitation in good faith and wanted to start a process of ongoing communication between his teams and myself on their EUC products and futures.

I think this is great and could have been handled much worse, instead the VMware teams rose above being petty and started on the path to building something better. For this I have a lot of respect, lets face it I’ve been in IT for a few decades and have never experienced the level of community involvement that VMware offers. I work with Microsoft, Citrix and many other storage and hardware vendors and most do not even come close to what VMware is doing with the community.

I do think that this has been recognized by some and they are seeking to change things. With recent programs starting up from Cisco and EMC to help with community involvement and I hope more are coming. Other vendors can learn a lot from what VMware has done over the last 5 years or so.

 

 

About Brian Suhr

Brian is a VCDX5-DCV and a Sr. Tech Marketing Engineer at Nutanix and owner of this website. He is active in the VMware community and helps lead the Chicago VMUG group. Specializing in VDI and Cloud project designs. Awarded VMware vExpert status 6 years for 2016 - 2011. VCP3, VCP5, VCP5-Iaas, VCP-Cloud, VCAP-DTD, VCAP5-DCD, VCAP5-DCA, VCA-DT, VCP5-DT, Cisco UCS Design

2 Comments

  1. Its sad that you would have to even worry about some sort of retaliation from ANY company. I’m not exactly sure WHAT post you put out there that would ruffle feathers – as it was a.) an opinion piece and b.) NOT a paid-marketing-campaign.

    The issue I see with a LOT of bloggers “out there” is that a lot of them DO work directly FOR the parent company, so they have the inside scoop on most things – this helps out those of us that need to learn and to some degree it puts a human face on the company. The DOWN side to this is that since they work directly for the parent company, they aren’t as honest as they could/should be in their writing – so keeping it technical is generally safe. The problem comes when they start to try and sell people on a particular solution – who is better at what – type stuff…

    We need independent bloggers like you – but we need you to not be afraid of pissant companies who biatch about bad press (which then gives way to the Streisand Effect). If something is bad technically – then call it out.

    Thanks for being honest – but don’t ever apologize for it.

    • Thanks for reading and the support.

      Everything I write I try to give my honest independent take on the subject. I don’t bash product or vendors just to increase views, I just offer my view on the topics.

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